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Receipt Settings

Customize your receipt information and printing preferences to provide professional receipts to your customers.

Accessing Receipt Settings

To access the receipt settings in Terminal Pay:

  1. Tap the hamburger menu - Tap the hamburger menu (three lines) in the top right hand corner
  2. Go to My account - Go to the My account screen
  3. Find Receipt Settings - Scroll down to find the Receipt Settings section

Customizing Business Information

Set up your business details that will appear on receipts

  1. Name on Receipt - The "Name on receipt" field allows you to set the business name that appears at the top of your receipts. This name will be prominently displayed at the top of all receipts, so it's recommended to use your official business name for consistency with your branding and other customer-facing materials.
  2. Address on Receipt - The "Address on receipt" field allows you to include your business address on receipts. You can include multiple lines in your address by using the return key. The address will be formatted on the receipt exactly as you enter it here.

Receipt Preferences

Configure how your receipts are displayed and printed

  1. Show Address Toggle - The "Show address" toggle controls whether your business address appears on receipts. When enabled, your business address will be printed on all receipts below your business name. When disabled, your business address will not appear on receipts, even if you've entered it in the "Address on receipt" field.
  2. Auto Print Receipts Toggle - The "Auto print receipts" toggle determines whether receipts are automatically printed after each transaction. When enabled, a receipt will automatically be sent to your connected printer after each successful transaction. When disabled, you'll need to manually select the print option after each transaction if you want to provide a printed receipt.

Additional Receipt Information

Information automatically included on all receipts

  1. Standard Receipt Information - In addition to your business name and address, Terminal Pay automatically includes the following information on all receipts: Transaction date and time, Transaction amount (including subtotal, sales tax, and tip if applicable), Payment method (card type and last four digits), Transaction reference number, and Terminal ID.

For any further questions or help, please email us at support@terminalpay.com.